Mission, Vision & Goals

Metra's Mission

Metra provides safe, reliable, efficient, and affordable commuter rail service that enhances the economic and environmental health of Northeast Illinois.

Metra's Vision

To proactively address evolving transportation needs, Metra will provide regional rail service that supports sustainable connected communities.

Strategic Goals

  • Enhance service to grow ridership and provide mobility choices
  • Ensure the Metra experience is safe, easy, and enjoyable for all customers
  • Attract a diverse workforce and invest in our employees
  • Innovate to become more efficient and effective
  • Be a socially responsible organization committed to equity and sustainability
Image
JoiletBanner