Service Alerts

Metra Alert - Metra Electric District and Union Pacific North Line Extra Service For Chicago Bears Games

The Metra Electric District and Union Pacific North Line will run extra train service for anticipation of larger than normal crowds for the Chicago Bears home games. For more information click here and visit metra.com.

Metra Alert HC - Tracks #2, and #4 out of service at Chicago Union Station.

Tracks #2, and #4, are out of service on the south concourse at Chicago Union Station until further notice due to the Canal St., construction project. BNSF, Southwest Service, and Heritage Corridor passengers should check gate boards prior to boarding their trains. If you need help, please contact Metra personnel for assistance.

Metra Alert HC - Metra to offer Saturday "Rails, Trails and Ales" Excursions on the Heritage Corridor Beginning September 7

Metra will once again be offering special service on the Heritage Corridor Line on six Saturdays this fall, providing opportunities to explore the bike trails, festivals, craft breweries, restaurants, and vibrant communities along this historic route. Full schedules can be found on metra.com.

Metra Alert BNSF - Tracks #2, and #4, out of service at Chicago Union Station.

Tracks #2, and #4, are out of service on the south concourse at Chicago Union Station until further notice due to the Canal St., construction project. BNSF, Southwest Service, and Heritage Corridor passengers should check gate boards prior to boarding their trains. If you need help, please contact Metra personnel for assistance.

Metra Alert SWS - Tracks #2, and #4, out of service at Chicago Union Station.

Tracks #2, and #4, are out of service on the south concourse at Chicago Union Station until further notice due to the Canal St., construction project. BNSF, Southwest Service, and Heritage Corridor passengers should check gate boards prior to boarding their trains. If you need help, please contact Metra personnel for assistance.

MDW Grand and Cicero North Station Elevator Is Out Of Service
The Grand/Cicero elevator is out of service. Customers can use Hanson Park or Western Avenue as alternate boarding stations. Updates will be provided.

You can receive real-time alerts, specific to this line when you sign up for My Metra.

Station Details

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Chicago Union Station
Lost and Found Contact 312-322-4269
Ticket Vending Machine Cash and credit card ticket vending machines available
Waiting Room Hours M-F: 5 a.m. to 11 p.m. Weekend 5 a.m. to 1 a.m.
Train Lines Milwaukee District North (MD-N) North Central Service (NCS) Heritage Corridor (HC) BNSF (BNSF) SouthWest Service (SWS) Milwaukee District West (MD-W)
Accessibility Yes
Station Address

210 South Canal St.
Chicago, IL 60606

Connecting Services

CTA Routes: 1, 7, J14, 28, 37, 60, 121124, 125, 126, 128130, 132, 151, 156, 157, 192, Blue Line

Pace Route: 755

Metra: BNSF, Milwaukee West, Milwaukee North, North Central Service, SouthWest Service

Shoreline Water Taxi

Station Parking Yes
Station Zone 1
Parking Contact

N/A